Privacy policy


This privacy policy sets out how Magnetic North Travel Ltd uses and protects any information that you give Magnetic North Travel Ltd when you use this website.

Magnetic North Travel Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Magnetic North Travel Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from [28.05.2018].

Booking data

Magnetic North Travel will request personal information required to administer your enquiry with us. By requesting this data we ensure that we offer the best possible service to everyone enquiring with us. We will also use some of the data for quality management and product development.

What we collect

When you enquire for a holiday with us we will initially request the following information:

  1. Name of the main traveller

  2. Contact information of booking person including email and phone number

  3. Demographic information including address and postcode

  4. Details about the holiday and number of people travelling

If you decide to book with us we may request the following information to secure the booking. We will only forward data required by our suppliers. This may include contact information and full names. We will also request the full names of passengers should they be required for a flight booking. The passport details will be stored in our client file and will only be disclosed to relevant airlines. Passport details will be destroyed after the trip completion. Your payment information will not be stored by Magnetic North Travel Ltd.

Your email address

Magnetic North Travel runs an email newsletter programme on our website. If you decide to opt-in our newsletter you will receive updates and offers from time to time.

You can also join our newsletter when enquiring with us or by joining a competition we run occasionally. You will be requested to actively opt-in, by ticking a checkbox.

Your chances of winning any of our competitions will neither increase or decrease based on your newsletter subscription.

You can unsubscribe at any time by clicking unsubscribe at the bottom of the newsletter. You may also contact us directly to request being removed from our newsletter list. Please contact holidays@magneticnorthtravel.com to request being unsubscribed.

We will not sell, distribute or lease your email subscription to third parties.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Social media

Sometimes we run social media advertising campaigns based on user activity on our website. We track this information through cookies and Facebook pixels. Please note, that all information tracked on our website is non-personal. This means that we cannot identify individuals based on the information stored in these tracking systems. We hereby comply with the privacy policy outlined by Facebook and Google.

Join our Newsletter

Be the first to hear about our latest offers and news